FAQ

Shipping - We aim to ship all orders within 2-5 business days. 

Our greeting cards ship for free (up to 15) and may not come with tracking. 

All of our domestic orders ship USPS first class with tracking. All international orders will be shipped USPS first class mail and may not include a guaranteed delivery date. We are not responsible for lost or damaged packages

International Buyers: In accordance with the law, all international orders will have the full value declared on customs forms. Please be aware of your countries import duties, fees, VAT taxes, and other charges, as some of these can be costly. These fees are not included in the price of the item or the shipping costs and are the customer’s responsibility. Loki The Wolfdog cannot be held responsible for these charges and we cannot refund you if you refuse to pay these fees.

+ Refunds and Exchange: If you are unsatisfied with your purchase you have 10 days from receiving the item to contact us. You many contact us via info@lokithewolfdog.com if you're unsatisfied with your purchase or an item does not fit. You may send the items back to use after you receive a RMA number. We do not cover the cost of return shipping nor refund original shipping costs for any return. 

Have more questions? Contact us info@lokithewolfdog.com!